Informativa sulla privacy
1. Introduction
This Privacy Policy outlines how Immediate Alpha App (“we,” “us,” or “our”) manages your personal information when you use our products and services (the “Services”) and access our website (the “Website”). Protecting your privacy and ensuring the secure handling of your information are our top priorities, ensuring the effective delivery of our Services and smooth operation of the Website.
Our Website and/or Services may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external platforms. We strongly recommend reviewing their privacy policies before engaging with them.
Any information collected through our Services is treated as confidential. We take stringent measures to safeguard your Personal Data (as defined below) against unauthorized access, loss, or misuse. Only authorized personnel can access this information, which is stored securely with robust technical, security, and organizational safeguards in place to prevent accidental or unlawful processing, loss, damage, theft, or disclosure.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
2. Website Visitors and Users
2.1 General
This section outlines the groups from whom Immediate Alpha App collects Personal Data. These groups include visitors to our Website (“Visitors”), users of our Services (“Users”), and business associates such as affiliates, advertisers, publishers, advertising agencies, platforms, and others involved in our Services (collectively referred to as “Partners”).
For the purpose of this Privacy Policy, Personal Data includes information such as IP addresses, first and last names, postal and/or email addresses, phone numbers, interests in our products and services, leads data, and details regarding the nature of the relationship between us and our Visitors, Users, or Partners. The terms “Visitors,” “Users,” and “Partners” are defined in accordance with relevant data protection laws and regulations.
2.2 Collection and Use
By accessing the Immediate Alpha App Website, you consent to the collection and use of your Personal Data as described in this Privacy Policy. If you do not agree with these terms, please refrain from using the Website. In accordance with applicable laws, we will obtain your explicit consent when processing Personal Data collected from the Website or voluntarily provided by you. Note that providing consent is entirely voluntary; however, withholding consent may limit your ability to access or use certain features of the Website.
We may collect, record, and analyze information from Visitors who interact with the Website. This includes gathering IP addresses and using cookies (refer to our Cookies Policy). Additionally, we may track page view activities and collect Personal Data you voluntarily share through forms, such as when signing up for our Services or subscribing to updates.
Data collected may include metrics such as the number of visits, frequency of visits, geo-location data, visit duration, pages clicked, and how Visitors arrive at the Website.
For the purposes of this Privacy Policy:
- A Visitor is anyone who accesses the Website and views its content.
- A User is any Visitor who actively engages with our Services or provides Personal Data (e.g., via forms, registration, or other interactions).
2.3 Purpose of Processing Personal Data
At Immediate Alpha App, we may process your Personal Data to operate, enhance, personalize, and understand our Website and Services. Specifically, we use Personal Data for the following purposes:
- Improving Accuracy: Leverage your data, combined with operational data, to enhance the accuracy and reliability of our Services.
- Communication: Notify you about our Services, updates, announcements, or special offers.
- Support and Assistance: Provide customer support or assistance related to our Services.
- Legal and Contractual Obligations: Meet legal or contractual responsibilities, especially toward our Partners.
- Collaboration with Partners: Work with our Partners, vendors, and service providers to deliver or improve our Services.
- Information Sharing: Share Personal Data with trusted Partners, vendors, and service providers who act on our behalf, including via APIs or other digital means.
- Policy Enforcement: Ensure compliance with our Terms of Use and Policies.
- Direct Communication: Contact you using the communication methods you have provided.
We process Personal Data only when there is a clear legal basis for doing so, such as your consent, contractual necessity, or compliance with legal obligations.
2.4 Sharing Personal Data
At Immediate Alpha App, we may share your Personal Data with service providers, partners, and contractors to deliver requested services, complete transactions, or analyze visitor and user behaviors on our Website or affiliated platforms.
For Visitors and Users located in the European Data Region, all processing of Personal Data complies with privacy rights and regulations outlined in the General Data Protection Regulation (GDPR) and other applicable data protection laws..
- Adequate Protection: Transfers to countries or organizations deemed by the EU Commission to provide an adequate level of data protection, in accordance with Article 45(3) of the GDPR.
- Legally Binding Agreements: Transfers conducted via legally binding and enforceable instruments between public authorities or bodies, as specified under Article 46(2)(a) of the GDPR.
- Standard Data Protection Clauses: Transfers made in compliance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR.
3. Partners
3.1 General
To provide our Services and collaborate effectively, Immediate Alpha App may collect or receive specific types of data from Partners. Partners may upload, transmit, import, or process anonymized data related to their users, visitors, or customers (“Data”). During a Partner’s use of our Services, information about the Partner and its users, visitors, or customers may be shared with us through APIs or other electronic means.
Partners are strictly prohibited from using our Services to collect or store personally identifiable information (PII) or passing such data to us. The data provided is used to identify the Partner and its anonymized users, visitors, or customers, enabling us to deliver Services, provide support, conduct sales and marketing activities, manage billing (if applicable), and fulfill contractual obligations. We will only access pseudonymized data provided by Partners unless explicit consent is obtained from users, visitors, or customers, or unless required by law.
The Partner agrees to the following:
- No Archiving: The Service is not intended as an archive or file storage system, and we are not obligated to store, back up, or retrieve Data uploaded, imported, or posted by Partners.
- Backup Responsibility: Partners are solely responsible for creating backups of their Data.
- Deleted Data: Access to deleted Data is solely at our discretion or as mandated by law.
The Partner acknowledges that communications over the Internet may not be fully secure, and unauthorized access to systems, networks, and Data can occur. Information transmitted via the Internet may not remain private. We make no guarantees regarding the security, confidentiality, or integrity of information transmitted or stored electronically.
The Partner assumes the risks associated with transmitting information over the Internet, and we disclaim liability for any losses or consequences resulting from such use.
3.2 Processing of Personal Data
At Immediate Alpha App, we rely on our Partners’ consent to process Personal Data, as well as their confirmation that they have secured the necessary consent from their users, visitors, and/or customers. Alternatively, we may process Personal Data to fulfill a contractual obligation with the Partner or as required by applicable law.
We may also process Personal Data to pursue legitimate interests of our own or our Partners, provided these interests do not conflict with individuals’ data protection rights, which may vary depending on jurisdiction.
The Partner acknowledges that the Data shared with us may include Personal Data, as defined by applicable laws, including but not limited to:
- The EU General Data Protection Regulation (GDPR).
- The California Consumer Privacy Act (CCPA), effective January 1, 2020.
- Any other relevant data protection laws concerning identifiable natural persons.
The Partner grants Immediate Alpha App a non-exclusive right and license to process the Data for the purposes of delivering our Services. We may also anonymize, aggregate, or redact the Data and combine it with data from other Partners or our own collection efforts to improve or develop our products and services. All aggregated data will be solely owned by us.
The Partner affirms that:
- They have lawfully collected and processed Personal Data in compliance with applicable Data Protection Laws.
- They have transparently informed their users, visitors, and/or customers about how their Personal Data will be collected, used, stored, and shared as required by law.
- They will respond to and honor any requests made by users, visitors, or customers regarding their Personal Data, including collection, usage, and storage, as required by relevant regulations.
3.3 Controller/Processor
At Immediate Alpha App, we may act as both a Controller and/or a Processor of Personal Data, as defined under the GDPR and other applicable data protection laws:
- As a Controller: We act as the Controller of Personal Data collected directly from Visitors and/or Users interacting with our Website or Services.
- As a Processor: We function as the Processor for Personal Data provided by Partners about their users, visitors, or customers, as part of their use of our Services.
All Personal Data handled by Immediate Alpha App is securely stored in hosting facilities that comply with the highest security standards. Our agreements with hosting providers ensure adherence to rigorous security and regulatory requirements.
To safeguard Personal Data, we have implemented robust physical, technical, and organizational measures to protect against accidental, unauthorized, or unlawful:
- Destruction or loss.
- Alteration or unauthorized access.
- Disclosure, use, or processing of the data.
the event of any known unauthorized access, breach, or use of Partner or user data, Immediate Alpha App will promptly notify the relevant Partner and take appropriate measures to address the incident.
3.4 Third-Party Data Protection
When a Partner uses the Services provided by Immediate Alpha App to process Personal Data belonging to its users, visitors, and/or customers via a third-party platform governed by the GDPR or other Data Protection Laws, the following roles and obligations apply:
- Third-Party Platform as Controller: The third-party platform is considered the Controller of the Personal Data.
- Partner as Processor: The Partner acts as a Processor and agrees to comply with the following responsibilities:
(a) Follow the explicit instructions provided by the third-party platform regarding the processing of Personal Data.
(b) Restrict data processing to purposes directly related to delivering the Services.
(c) Implement appropriate technical and organizational safeguards to prevent unauthorized or unlawful processing, and to protect against loss, destruction, or damage of Personal Data.
(d) Ensure that only authorized personnel with appropriate integrity access the Personal Data.
(e) Avoid any actions or omissions that could lead to a violation of Data Protection Laws by the third-party platform or Immediate Alpha App.
(f) Notify the third-party platform and/or Immediate Alpha App promptly of any suspected or confirmed data breaches, unauthorized access, unlawful processing, or loss of Personal Data.
(g) Obtain prior written consent from the third-party platform before subcontracting any processing responsibilities related to Personal Data.
(h) Avoid processing Personal Data outside the European Economic Area (EEA) without obtaining the platform’s prior written consent and ensuring compliance with its requirements for such processing.
(i) For electronic marketing communications, ensure that recipients have explicitly consented, include an unsubscribe option with every communication, and promptly honor any unsubscribe requests while acting on behalf of the Partner or the third-party platform.
By adhering to these requirements, Immediate Alpha App, its Partners, and any associated third-party platforms can ensure compliance with GDPR and relevant data protection laws.
4. Security
At Immediate Alpha App, we implement comprehensive administrative, organizational, and technical measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction, as well as accidental loss, misuse, or damage.
When sharing data with third parties is necessary and authorized, we ensure these parties uphold the same level of data protection as provided by us. This involves binding contractual agreements requiring that:
- Data is processed solely for the purposes outlined in this Policy and as agreed upon by the Partner.
- Data is handled with the utmost confidentiality and in alignment with our security standards.
If a Visitor, User, or Partner suspects that their interaction with us has become insecure, we strongly encourage them to notify us immediately for appropriate resolution.
While we employ robust security measures to prevent breaches, it is essential to acknowledge that no system can be entirely immune to unauthorized access or cyberattacks by malicious actors. As such, we cannot guarantee absolute security. Visitors, Users, and Partners are advised to understand and accept the residual risk associated with potential breaches, despite our stringent safeguards.
Protecting your data is a priority, and we continuously review and enhance our security protocols to address emerging threats and challenges in cybersecurity.
5. Cookies
6. Links to Other Sites
While using our Website, you may come across links to external sites that are not under our control. Please note that we are not responsible for the content or privacy practices of these third-party sites.
When you visit external websites or use third-party services (including those of our Partners), we strongly recommend that you review their privacy policies before sharing any Personal Data or engaging with their content.
7. Retention and Deletion
At Immediate Alpha App, we retain data (including Personal Data) only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Users with active accounts are responsible for deleting their data when needed. When a Visitor or User’s account is terminated, or our contractual relationship with a Partner ends, all associated Personal Data collected through the Website and/or Services will be deleted, in compliance with relevant laws and our internal policies.
If the processing of your Personal Data is based on your consent, you have the right to withdraw it at any time by contacting us at the email address provided below. Please note that withdrawing consent may affect our ability to provide certain services, and you will not have any claims in this regard.
8. Your Rights Regarding Your Personal Data
8.1. Right of Access
You have the right to confirm whether your Personal Data is being processed by us. If it is, you may request access to your Personal Data, along with details such as: (1) the purpose of processing; (2) the categories of Personal Data involved; (3) the recipients or categories of recipients, including those outside the EEA or international organizations; (4) the expected retention period, or criteria if no specific period applies; (5) your right to request restrictions or objections to processing; (6) the right to file a complaint with a supervisory authority; (7) the source of your Personal Data if not collected from you (in line with our contractual obligations); (8) the existence of profiling; and (9) safeguards for any data transferred outside the EEA or to international organizations.
We will provide you with a copy of your Personal Data, and a reasonable fee may apply for additional copies. If your request is made electronically, and unless specified otherwise, we will provide the information in a commonly used electronic format.
However, providing a copy of the Personal Data must not infringe on the rights and freedoms of others. Therefore, if fulfilling your request threatens the rights of others or our obligations to third parties, we may either limit the information provided or decline your request.
8.2. Right to Rectification
You have the right to request corrections if any of your Personal Data is inaccurate. Additionally, depending on the purpose of the processing, you have the right to ensure that any incomplete Personal Data about you is completed, which may require providing additional information.
8.3. Right to Erasure
You have the right to request the deletion of your Personal Data in the following cases:
- (a) When the Personal Data is no longer necessary for the purposes it was collected or processed for;
- (b) If you withdraw your consent and no other legal basis exists for processing;
- (c) If you object to the processing of your data based on legitimate interests, and there are no overriding legitimate grounds for processing;
- (d) If you object to the processing of your data for direct marketing purposes;
- (e) If your Personal Data has been processed unlawfully;
- (f) If erasure is required to comply with a legal obligation.
However, this right does not apply if processing is necessary:
- (a) To comply with a legal obligation; or
- (b) For the establishment, exercise, or defense of legal claims.
8.4. Right of Restriction of Processing
You have the right to request the restriction of processing of your Personal Data under the following conditions:
- (a) If you challenge the accuracy of your Personal Data, allowing us time to verify it;
- (b) If the processing is unlawful and you request a restriction rather than erasure of the data;
- (c) If we no longer need the data for processing but you need it for the establishment, exercise, or defense of legal claims;
- (d) If the processing is based on legitimate interests, but you object and we cannot demonstrate compelling legitimate grounds that override your rights, interests, and freedoms, or for the establishment, exercise, or defense of legal claims;
- (e) If your Personal Data is processed for direct marketing purposes, including profiling related to such marketing.
8.5. Right to Data Portability
You have the right to receive your Personal Data, which you have provided to us, in a structured, commonly used, and machine-readable format. Additionally, you can transmit this data to another controller if the processing is based on your consent or a contractual agreement, and the processing is automated.
When exercising your right to data portability, you can request that your Personal Data be transmitted directly from us to another entity, provided that it is technically feasible. This right does not affect your right to request erasure of your data or interfere with the rights and freedoms of others.
8.6. Right to Object
You have the right to object, at any time, to the processing of your Personal Data based on our or a third party’s (including our Partners) legitimate interests, including profiling conducted for such purposes. In such cases, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
Additionally, you have the right to object, at any time, to the processing of your Personal Data for direct marketing purposes, including profiling related to such marketing activities.
8.7. Right to Withdraw Consent
You have the right to withdraw your consent for the processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out prior to your withdrawal. Please note that if you withdraw your consent, it may impact our ability to provide certain services to you.
9. Advertising and Marketing Communications
By accepting this policy, you consent to the use of your data, including personal information and contact details, for sending you advertising and marketing materials related to our current or upcoming products, services, or activities. You may withdraw your consent at any time by sending a written request to the provided email address.
10. Acceptance of this Policy
11. Our Legal Obligation to Disclose Personal Data
We may disclose a visitor’s, user’s, or partner’s personal data without prior consent if we believe it is necessary to identify, contact, or take legal action against individuals suspected of violating our rights or the rights of others, either intentionally or unintentionally. Additionally, we are obligated to disclose personal data when required by law or legal authority.